In France we work with Colissimo and for rest of the Europe and worldwide we work with Colissimo, DHL and UPS etc.
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Will I have to pay for customs & duties?
All international customers are responsible for customs & duties within their own country.
We are legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
What payment methods do you accept?
You can pay by Visa, MasterCard, Maestro & Amex.
We also accept payment by PayPal, a secure payment method which allows you to make online payments without having to enter your credit card number. All you need is your email address and PayPal password.
How do I track my parcel?
In your order confirmation email, you will find a tracking number and a link to the carrier’s website where you can track your parcel.
What happens if I do not receive my parcel?
Please contact us on a3galleryparis@gmail.com quoting your order number and tracking number so we can investigate the matter with the carrier.
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